LEGAL

    Terms of Service

    Last updated: June 10th, 2026

    Welcome to VibeToBox ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website vibetobox.com (the "Site") and the AI-assisted custom design and merchandise services we provide (collectively, the "Services").

    By accessing the Site, interacting with our AI design agent, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

    1. Who We Are

    VibeToBox operates an AI-powered custom commerce platform. Customers interact with our proprietary in-house AI chatbot and image generation technology to co-create personalized product designs based on their own ideas, themes, text, and style preferences. Once a design is approved, the artwork is printed and produced on physical merchandise such as apparel, tote bags, and mugs, which is then shipped directly to the customer through our manufacturing partners.

    2. Eligibility

    You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our Services and make purchases. By using the Services, you represent that you meet this requirement and that the information you provide is accurate and complete.

    3. The AI Design Process

    Our Services allow you to provide creative inputs (ideas, prompts, text, themes, and style preferences) to our AI design agent, which then generates custom artwork concepts and visual designs.

    You acknowledge and agree that:

    • AI-generated designs are produced based on your inputs and may vary in appearance, style, and interpretation.
    • You are responsible for reviewing and approving the final design before it is sent to production.
    • Once you approve a design and place an order, production begins and the design is treated as a finalized, made-to-order custom product.

    4. Content Standards and Prohibited Uses

    You agree not to submit prompts, text, images, or instructions that request or result in designs that are:

    • Infringing on any copyright, trademark, or other intellectual property rights;
    • Counterfeit, or that imitate or misuse a brand, logo, or protected character without authorization;
    • Hateful, harassing, discriminatory, or promoting violence;
    • Sexually explicit, adult, or otherwise inappropriate;
    • Defamatory, deceptive, fraudulent, or unlawful in any jurisdiction we operate in.

    We enforce internal content moderation rules, and all generated artwork is screened before production. We reserve the right to refuse, cancel, or remove any design or order that violates these standards, at our sole discretion and without liability.

    5. Intellectual Property

    Your inputs. You retain ownership of the original creative inputs you provide, and you represent that you have the right to use them. You grant us a limited license to use those inputs solely to generate, produce, and fulfill your custom order.

    Generated designs. Upon full payment for an order, you receive a license to use the final custom design for personal, non-commercial purposes in connection with the merchandise you purchased, unless otherwise agreed in writing.

    Our platform. All rights in our Site, AI design agent, image generation technology, software, branding, and underlying systems remain the exclusive property of VibeToBox and its licensors.

    6. Orders, Pricing, and Payment

    All prices are displayed on the Site at the time of purchase. We reserve the right to correct pricing errors and to modify or discontinue products at any time. Payment is processed securely through our third-party payment provider. By placing an order, you authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping.

    7. Production and Shipping

    Because our products are made to order, production typically takes 3-7 business days before shipping. Estimated processing and delivery timelines are shown at checkout. Delivery times may vary based on destination and carrier. We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.

    8. Returns and Refunds

    Returns and refunds are governed by our separate Refund and Return Policy, which forms part of these Terms.

    9. Disclaimers

    The Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted, error-free, or that AI-generated designs will meet every expectation. To the maximum extent permitted by law, we disclaim all implied warranties.

    10. Limitation of Liability

    To the maximum extent permitted by law, VibeToBox shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Services. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

    11. Indemnification

    You agree to indemnify and hold harmless VibeToBox from any claims, damages, or expenses arising from your inputs, your designs, or your breach of these Terms - including any claim that your submitted content infringes a third party's rights.

    12. Changes to These Terms

    We may update these Terms from time to time. The "Last updated" date reflects the most recent version. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

    13. Governing Law

    These Terms are governed by the laws of Vietnam, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Vietnam.

    14. Contact Us

    If you have questions about these Terms, contact us at:

    VibeToBox

    Email: hello@vibetobox.com

    Address: 17/2 Nguyen Thuong Hien Street, Phan Rang-Thap Cham City, Ninh Thuan Province, Vietnam